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Harry Hopeful - Sales

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Age: 55

Skills: Sales.

Scope: Sales Lead for the sale of cancer drugs to large hospitals.

Job:

  • Harry is a salesman. In addition to selling the company‚Äôs products, he is responsible for entering information about his customers and the orders they make.
  • If errors are found in the information entered, he must correct it.
  • If one of his customer records is merged with another, he is asked to confirm the collapse is valid.
  • He may also make updates to customer information which may also result in duplicate record being detected. (Such as a name change or DOB correction).
  • Harry is involved in the fraud investigation because some of his customers are affected.