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Tom Tally - Accounts Manager

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Age: 25

Skills: financial management, accountancy.

Scope: Finance department

Job:

  • Tom is a recent graduate with ambitions to become a director for the company.
  • Even though she has only been in the company three years, she is already the manager of the accounts department.
  • Her open style gave Sally Counter the courage to raise the concern she had over the some of the payments she was processing. Tom works for Reggie.

Thinks/Feels:

  • Tom is keen to be seen as a key player in the business by members of the board.
  • The fraud investigation is an opportunity for her to show the value she brings to the company.
  • She is delighted with the opportunity to lead the sustainability initiative.

Hears:

  • Urgent enquiries on how the fraud could have happened and why were they targeted.

Says/Does:

  • Tom makes the fraud investigation her top priority and pulls in Sally Counter and one of the Sales Specialists, Harry Hopeful to help him build up a complete picture of the fraud from perpetrators to victims.

Sees:

  • Tom quickly sees that she has taken on a lot of work.
  • She had no idea how hard it is to pull together a view of how the company is working from the IT systems.

Top challenges:

  • The information that Tom needs is spread amongst different types of system and the teams local spreadsheets. It is not correlated and there seems to be many inconsistencies.

Desired Outcome:

  • Tom want to present the results of a comprehensive investigation to the board in a couple of weeks.